Terms & Conditions

Dwellner

User Data Privacy Policy

 

Table of Contents:

1.General

2.Our Collection of Personal Data

3.Our Use of Personal Data

4.Marketing Purposes

5.Cookies

6.Accessing, Reviewing, and Modifying Your Personal Information

7.Protection and Retention of Your Personal Information

8.Third-Party Tracking and Interest-Based Advertising for Dwellne

9.Security

10.Other Information

 

1. General

This privacy policy outlines Dwellner Canada's stance on the collection, use, storage, sharing, and protection of your personal information ("Privacy Policy"). This Privacy Policy applies to the Dwellner platform and all associated websites, applications, services, and tools where this policy is referenced ("Services"), irrespective of how you access these Services, including access via mobile devices. Dwellner Canada Ltd. is the primary data controller.

 

Scope and Consent: By utilizing Dwellner and its related Services, you explicitly consent to Dwellner's collection, use, disclosure, and retention of your personal information as described in this Privacy Policy and our Terms of Use.

 

Dwellner reserves the right to amend this Privacy Policy periodically. We recommend that you review it regularly. Significant changes to our Privacy Policy will be communicated on our platform. The revised Privacy Policy will become effective immediately upon its initial posting on our platform. This Privacy Policy has been in effect since Aug 29, 2024.

 

2. Our Collection of Personal Data

You can browse our platform without creating an account. However, when you choose to share your personal information with us, you consent to that information being transmitted to and stored on our servers. We gather the following types of personal information:

 

Information we collect automatically: When you access our platform, engage with our Services, or respond to content, we automatically gather information sent by your computer, mobile device, or any other access device. This information encompasses:

• Details from your interaction with our platform and Services, such as device ID, device type, geo-location data, computer and connection specifics, statistics on page views, traffic to and from Dwellner, referring URL, ad data, IP address, and standard web log details.

• Information gathered through cookies, web beacons, and similar technologies.

Information you provide to us: We collect and store any data you input on our platform or provide to us when you use our Services. This includes:

• Details you provide when registering for an account or using our Services.

• Additional information you may share through social media sites or third-party services.

• Information shared during dispute resolutions, correspondences through our platform, or correspondences sent to us.

• Information about your location and your device's location, including your device's unique identifier details if you've enabled this service on your device.

• Any other relevant details you choose to share with us.

Information from other sources: We may also obtain additional information about you from third parties and add it to our account information. This can include demographic data, navigation data, additional contact data, and other data about you from sources like public authorities, as permitted by law.

 

3. Our Use of Personal Data

You consent to us using your personal information for the following purposes:

• To grant you access to our Services and provide Customer Support via email or phone.

• To detect, prevent, and investigate potential prohibited or illegal activities, including fraud, and to enforce our Terms of Use.

• To personalize, measure, and enhance our Services, content, and advertisements.

• To contact you through email, push notifications, text messages, or phone regarding our Services and the services of companies affiliated with Dwellner Inc. for targeted marketing activities, updates, promotional offers based on your preferences, or for any other purposes outlined in this Privacy Policy.

• To offer the services you've requested, as described when we collected the information.

Sharing information with and registration on social media sites: We may provide services that allow you to access the platform with your social media credentials and share information with third-party social media sites like Facebook, Google Plus, and Twitter.

 

If you grant us access to personal information stored on third party sites, the extent of this access will vary per site and will be determined by your browser settings and your consent. By connecting your third-party account to your Dwellner account and granting us access to this information, you agree that we can collect, use, and store information from these third-party sites in line with this Privacy Policy.

 

4. Marketing Purposes

By using our platform, you agree that we may utilize the information we gather to send you offers, whether they are personalized or not, or to contact you regarding products or Services provided by Dwellner or affiliated companies of Dwellner Canada Ltd.

 

We will not sell or lease your personal information to third parties for their marketing endeavors without your explicit consent. We might combine your data with information we gather from other sources and use it to enhance and personalize our Services and functionalities.

 

If you no longer wish to receive marketing communications from us, you can adjust your preferences in your Dwellner account settings, or follow the unsubscribe link provided in the marketing communication you receive.

 

5. Cookies

When you utilize our Services, we, along with our service providers, may place cookies (data files on your phone or mobile device's drive) or web beacons (electronic images embedded in a webpage's code) or similar technologies. We deploy cookies to help identify you as a user, offer you a better experience on our platform, measure promotional effectiveness, and ensure trust and safety on our platform. For a more detailed understanding of our use of these technologies, please refer to our Policy on Cookies, Web Beacons, and Similar Technologies.

 

6. Accessing, Reviewing, and Modifying Your Personal Information

Your trust is paramount to us. While we store the data you provide, we enable you to access and make changes to your personal information. By logging into your Dwellner account, you can modify your personal details. However, certain postings or messages may not be modifiable once submitted. If you wish to deactivate your account with Dwellner, please send us a request vie Email. We will process your request in a timely manner and handle your personal information in compliance with applicable laws. If you need to access personal information stored by us that isn't directly accessible on Dwellner, or if you believe any information is incorrect, incomplete, or irrelevant, please contact us. We may charge a nominal fee for this service, but it won't exceed the permissible amount by law.

 

7. Protection and Retention of Your Personal Information

We are committed to ensuring the security of your personal information. We employ technical and administrative security measures, such as firewalls, data encryption, and physical and administrative access controls to our data and servers. These measures are designed to safeguard against loss, misuse, unauthorized access, disclosure, and alteration. However, if you suspect any misuse or unauthorized access to your account, please immediately notify us through the Contact page.

 

We retain your personal information only for as long as is legally permissible and will delete it when it's no longer necessary for the purposes mentioned above.

 

8. Third-Party Tracking and Interest-Based Advertising for Dwellner

Dwellner engages in interest-based advertising practices, collaborating with reputable third-party advertising entities to present you with advertisements tailored to your online browsing activities. We allow third-party online advertising networks, social media platforms, and other services to gather information regarding your interactions with our platform over time. This data might be used to display ads on our platform, on other websites or apps you frequent, and across various devices you utilize. The information for interest-based advertising is typically acquired through tracking technologies, such as cookies, web beacons, embedded scripts, mobile SDKs, and other similar mechanisms (“tracking technologies”). These technologies recognize your device and gather data, including your browsing patterns, browser type, visit timestamps, device or AdID, geolocation, and more.

 

To enhance the relevancy of ads across devices, we might share a common account identifier (like an email address or user ID) or hashed data with our third-party advertising collaborators. Both we and our partners utilize this data to ensure the online ads you encounter align with your interests, and to offer services related to advertising, such as analytics, reporting, attribution, and market research.

 

To provide a seamless advertising experience across your devices, we, or our third-party partners, may establish links between your devices. This ensures that content viewed on one device can lead to pertinent advertising on another. By sharing a common account identifier or collaborating with third parties employing tracking technologies, we can ascertain if multiple devices are associated with a single user or household. This cross-device linkage allows us, and our partners, to offer interest-based advertising and personalized content across your devices, enhancing your user experience, conducting analytics, and evaluating the efficacy of our advertising initiatives.

 

Dwellner also offers the convenience of logging in using third-party accounts, such as Google, Facebook, or Apple. When opting for this method, you'll be redirected to the respective log-in page of the third-party service. Upon successful log-in, the third-party service will issue a token to Dwellner for authentication purposes. This service might also share basic details like your name and email address with us, though we won't have access to your third-party account credentials. We may retain the token and your details to recognize you, ensuring a consistent user experience across devices. For instance, by identifying you, we can display your recent searches and saved properties on Dwellner, irrespective of the device you access from. Retaining this information also facilitates user-friendly features, like auto-filling your details in log-in fields or contact forms.

 

Your trust is paramount to Dwellner, and we are committed to ensuring transparency and choice in how your data is used.

 

9.Security

At Dwellner, we deeply value the trust you place in us by sharing your information. Recognizing the importance of this responsibility, we are steadfastly committed to safeguarding your data from any potential threats.

 

While it's an acknowledged truth that no digital platform can claim absolute invulnerability, we strive to come as close to this ideal as possible. Our multi-layered security approach is designed to counteract a wide array of potential threats:

• Administrative Measures: Our team undergoes regular training to stay updated on the latest security protocols and best practices. We have stringent internal policies to ensure that your data is accessed only by authorized personnel and solely for legitimate business purposes.

• Technical Safeguards: We employ state-of-the-art encryption techniques to ensure that your data remains unreadable and secure during both transit and storage. Our IT infrastructure is fortified with firewalls, intrusion detection systems, and anti-malware software to detect and deter malicious activities. Regular audits and penetration tests are conducted to identify and rectify potential vulnerabilities.

• Physical Protections: Our data centers, where your information resides, are equipped with advanced security measures. This includes 24/7 surveillance, biometric access controls, and backup systems to prevent data loss from unforeseen events, such as power outages or natural disasters.

• Transparency and Updates: The digital landscape is ever-evolving, and so are the threats that come with it. We continuously review and update our security protocols to address the challenges posed by this dynamic environment. Any significant changes to our security measures are communicated to our users in a transparent and timely manner.

In conclusion, while the digital realm's nature means that no system can be entirely impervious to threats, at Dwellner, we spare no effort or resource in ensuring that your data is as secure as it can possibly be. Your trust is our most valued asset, and we are unwavering in our commitment to uphold it.

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10. Other Information

Abuse and Unsolicited Communications: We do not tolerate misuse of our platform. Unauthorized addition of Dwellner users to mailing lists (email or postal) for commercial purposes is prohibited unless the user has provided explicit consent. If you observe any abuse or receive unsolicited communications, please report to us here.

 

Third Parties: This Privacy Policy pertains solely to the use and transfer of information we collect from you. Dwellner doesn't have control over third-party privacy policies that might apply to you. When we collaborate with third parties or use third-party tools, we will clearly indicate which privacy policy is applicable. We encourage you to be cautious and review the privacy policies of any third parties you interact with.

 

For any further questions about Dwellner and our platform, please contact us vie email.